Privacy Policy
Effective October 10, 2026
This policy explains what information Gardena Water Service Line Co. handles when you visit this website or call the number shown on it. We are a referral service, and the website has no forms, accounts or chat, so the main way we receive information from you is by phone.
Calls
Calls to the number on this site may be recorded and tracked for quality, training and routing. We may collect the number you call from, the time of the call and what you tell us about your situation, such as the address, the problem and the age of the home. Where you agree to be connected, we pass that information to the independent local professional who will handle your request, so that you do not have to repeat yourself.
Call-tracking numbers
The phone number on this site may be a call-tracking number that forwards to our partners. Call tracking helps us see which pages lead to calls and route them correctly.
Website data and cookies
This website does not currently use analytics or advertising cookies, and it does not load third-party scripts, fonts or images: everything is served from our own domain. Our hosting provider may keep standard server logs (such as IP address, pages requested and time) for security and reliability. If we add analytics or call-tracking scripts in future, we will describe them here and limit them to basic, aggregated measurement.
Sharing, and what we do not do
We do not sell your personal data. We share call details only with the independent professionals who respond to your request, with service providers who help us run call routing and analytics, and where the law requires it.
Your choices and requests
You can ask us on the phone not to record or not to pass your details on, and you can ask what we hold about you, to correct it or to delete it. To make a privacy request, call the number below and tell the person who answers that it is a privacy request.
Children
This site is for homeowners and is not directed at children.
Changes
If this policy changes, the new version will be posted on this page with a new effective date.